1 CFR § 304.23 — § 304.23 Responses to requests for access to records.

§ 304.23 Responses to requests for access to records. ( a ) Acknowledgments of requests. On receipt of a request, the agency ordinarily will send an acknowledgment letter to the requester that will confirm the requester's agreement to pay fees under § 304.21(c) and provide an assigned request number for further reference. In some cases, the agency may seek further information or clarification from the requester. ( b ) Grants of requests for access. Once the agency makes a determination to grant a request for access in whole or in part, it will notify the requester in writing. The agency will inform the requester in the notice of any fee charged under § 304.27 and will disclose records to the requester promptly on payment of any applicable fee. If a request is made in person, the agency may disclose records to the requester directly, in a manner not unreasonably disruptive of its operations, on payment of any applicable fee and with a written record made of the grant of the request. If a requester is accompanied by another person, the requester will be required to authorize in writing any discussion of the records in the presence of the other person. ( c ) Adverse determinations of requests for access. Upon making an adverse determination denying a request for access in any respect, the agency will notify the requester of that determination in writing. Adverse determinations, or denials of requests consist of: a determination to withhold any requested record in whole or in part; a determination that a requested record does not exist or cannot be located; a determination that what has been requested is not a record subject to the Privacy Act; a determination on any disputed fee matter; and a denial of a request for expedited treatment. The notification letter will include: ( 1 ) The name and title or position of the person responsible for the denial; ( 2 ) A brief statement of the reason(s) for the denial, including any Privacy Act exemption(s) applied in denying the request; and ( 3 ) A statement that the denial may be appealed under § 304.24(a) and a description of the requirements of § 304.24(a) . {"origins":[{"level":"part","identifier":"304","label_level":"Part 304","hierarchy":{"title":"1","chapter":"III","part":"304"},"current":false,"authority":[],"source":["\u003ca href=\"https://www.federalregister.gov/citation/76-FR-18635\" class=\"fr-reference\" data-reference=\"76 FR 18635\"\u003e76 FR 18635\u003c/a\u003e, Apr. 5, 2011, unless otherwise noted.\n"],"link":"/current/title-1/part-304","title":"Part 304"},{"level":"subpart","identifier":"B","label_level":"Subpart B","hierarchy":{"title":"1","chapter":"III","part":"304","subpart":"B"},"current":false,"authority":["\u003ca href=\"https://www.govinfo.gov/link/uscode/5/552a\" class=\"usc external\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e5 U.S.C. 552a\u003c/a\u003e, \u003ca href=\"https://www.govinfo.gov/link/uscode/5/591\" class=\"usc external\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e591\u003c/a\u003e-96.\n"],"source":[],"link":"/current/title-1/part-304/subpart-B","title":"Subpart B of Part 304"}]}